1. Single Room Individual Room with attached bath, Sofa cum bed, Telephone & TV, Oxygen supply, Nurse call facility.

2. Double Room Shared Room, Attached common bath, Couch for each bed, Telephone for each bed, Oxygen supply, Nurse call facility.

3. Four bedded Room Four beds in a wing, Extra Seating, Common bathroom, oxygen supply, Nurse call facility.

Parking

Patient and visitor parking is available in the hospital.

Bring the list of your current medication along with any special instructions.

If you are scheduled for a procedure on the day of admission do not wear any jewelry, nail varnish or make-up.

Valuables

Do not keep any valuables or jewelry in your room. These will be handed over to your attendant after admission.

General Information

You will be able to make and receive calls in your rooms. If you are unable to take calls, they can be directed to the nurse's station on your floor.

Your Payment

If your bill is being paid by a health insurance company or a corporate, you may still be required to settle an additional bill on discharge for any extras which are not covered by insurance e.g. telephone calls, visitor's bills, drugs to take home, etc.

The MS will counsel you on tariff and packages before admission. All patients are required to sign the hospital's Financial Undertaking.

Medical Insurance

The hospital has direct settlement arrangements for in-patient with most health insurance companies and TPA's. Your health insurance company can confirm if your policy covers your treatment at Aakash. Please bring your insurance card or necessary documents.

Should an account be rejected or not paid in full by the insurers, you are personally liable for the settlement of the unpaid bills. Fees for consultations not specified in the claims form, prescription drugs to take home and "non-medical" equipment and accessories are not paid by insurance companies, and you will be required to pay for these.

Sponsored Account

If your bill is top be paid by an embassy or company acting as a guarantor, you will be required to bring the letter stating to whom and where the bill has to be sent.

Own Account

If you are responsible for your own account, you will be required to pay a deposit on admission, based on the estimated length of stay and proposed treatment.

Should the length of stay be extended subsequently, a further deposit will be required to keep the account in credit. Full settlement of any outstanding balance is required on discharge.

The hospital accepts, cash, major credit cards.

Room Amenities

You will be shown the various facilities in your room e.g. telephone, nurse call system, bed controls, television and heating/ventilation controls.

There is also ample wardrobe and drawer space for your belongings. There is a list of useful telephone numbers. You will also be able to order a complimentary daily newspaper of your choice(on request).

Nursing Care

While you receive treatment at Aakash Hospital, you are likely to have a team of doctors and nurses involved in your care. They will take your past medical history, present condition, allergies/sensitivities and current medication. Routine observations of temperature, pulse and blood pressure will be recorded from time to time.

Your planned treatment will be discussed with you and you will be free to ask any questions you may have

Medical Care

Your medical care is your consultant's responsibility and s/he will advise the hospital staff of any tests and treatment you may require. Senior residents, who will assist your consultant, provide medical care around-the-clock.

Your consultant will discuss your treatment and procedure details with you, and you will be asked to sign a consent form for procedures and certain investigations.

Physiotherapy

Your consultant may recommend treatment by a physiotherapist. This would be carried out in the department or in your room.

Dietician

If your consultant advises a special diet, the hospital's registered nutritionist will visit you to provide nutritional care and education.

Telephone Facilities

To make an outside call you need to dial '9', and then ask the operator for the number you want. These calls are billed to you.

Your extension number is the same as your room number ,prefix ‘2’.

Mobile phones should be switched off since they may interfere with patient life support and drug monitoring equipment.

Dietetic Services

For patients there is a varied Therapeutic Menu planned by the dietician/nutritionist in consultation with you to suit your requirements.

Let the dietician know if you have a food allergy. All meals are served in your room.
The meal timings are as follows:

Meal Meal time
Early morning 6:30 - 7:00 am
Breakfast 7:45 - 8:30 am
Mid-morning 11:15 -11:30 am
Lunch 12:45 - 1:30 pm
Evening tea 4:00 - 4:30 pm
Evening soup 6:00 - 6:30 pm
Dinner 7:45 - 8:30 pm

You can also have your meals served at alternative times.

Non-veg meals are prepared on request basis.

As a hospital infection prevention policy, homemade food is not permitted in the hospital One attendant will be served a pre-portioned veg/non-veg meal according to their choice and will be charged.

Visitors

Visiting hours to the hospital are kept as open and flexible as possible. Consistent with your need for rest and quiet.
Visiting may be restricted by the Sister or Nurse-in-charge, your Consultant, or at your own request.

Feedback

Your care and comfort are our first priority and we are continually seeking to improve or services and high standards.

For further details please fill the Query Form.